| # | Name | Location | Type | Details | Index | Description |
|---|---|---|---|---|---|---|
| .01 | support personnel | 0;1 | POINTER | 200 | B | This is the person assigned to deal with the problem. The date assigned will be a companion data item to this information. |
| 1 | when assigned | 0;2 | DATE-TIME | This is the date that the SW Engineer was assigned the problem. | ||
| 2 | last activity date | 0;3 | DATE-TIME | This is the date and time of the last operation on this problem. |
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